Google★★★★★
“Rude staff and the room was dirty. Not worth the money.”
Staff & serviceCleanlinessValue for money
Marigold Hotel
Verified ownerHotel · Jaipur, India
Score computed 8/20/2026 · 4,130 reviews across 6 platforms · weighted rating 69/100 · 100% data coverage
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Signal profile
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Detailed property report
Generated for Marigold Hotel · 6 platforms · 4,130 reviews
Marigold Hotel scores 51/100 (Fair). Its strongest signal is review volume (100), while direct bookings (15) holds it back most.
Market position
20 pts below the 10-property average
beats 8 of 10 peers · 2/13 criteria above average
Peer benchmark
71avg · best 86
Score trend
History builds up as the daily worker runs.
What's working well
1Signals that lend the property credibility — plus the services guests praise most.
Top strengths
1- Review volume100
A strong, trustworthy base of guest reviews to study.
Where attention goes
16The signals and services holding the overall score back — fix these first.
Critical
9- Direct bookings15
Heavy OTA dependence is squeezing your margins.
- Class & recognition18
Advertised class and delivered quality are out of step.
- Response rate21
Reviews are going unanswered, which reads as neglect.
- Review velocity23
New reviews have slowed, which makes the listing look stale.
- Sustainability25
Eco credentials are not surfaced — an easy credibility win.
- Accessibility25
Limited accessibility excludes a meaningful share of guests.
- Photos & media30
Photos and media are thin or dated.
- Online presence38
Your profile, website or directories look incomplete.
- Guest experience45
Parts of the stay experience are fraying relative to your class.
To watch
3- Amenities & facilities55
Key amenities are silent or under-delivered on your listing.
- Platform spread60
Your reputation rests on too few platforms — spread it around.
- Rating quality69
Ratings drag toward the low end — recurring complaints may be unaddressed.
Service gaps
4- Staff & service40
scored 40/100 — this is a sticking point in guest reviews.
- Cleanliness35
scored 35/100 — this is a sticking point in guest reviews.
- Value for money50
scored 50/100 — this is a sticking point in guest reviews.
- Facilities42
scored 42/100 — this is a sticking point in guest reviews.
Score breakdown
Rating quality22%
Review volume13%
Review velocity8%
Response rate6%
Platform spread5%
Guest experience16%
Online presence8%
Amenities & facilities5%
Photos & media5%
Sustainability4%
Accessibility3%
Direct bookings3%
Class & recognition2%
Vs market
Dataset average
71/ 100
Best property
86
11 criteria below market
Rating quality69
Review volume100
Review velocity23
Response rate21
Platform spread60
Guest experience45
Online presence38
Amenities & facilities55
Photos & media30
Sustainability25
Accessibility25
Direct bookings15
Class & recognition18
Reviews by platform
Google
990 reviews
3.4/5
45 in 30d
Booking.com
1,340 reviews
7.1/10
92 in 30d
TripAdvisor
720 reviews
3.2/5
38 in 30d
Expedia
300 reviews
3.5/5
15 in 30d
Airbnb
No listing found
—
Agoda
520 reviews
7.0/10
30 in 30d
Hotels.com
No listing found
—
Vrbo
No listing found
—
Hostelworld
No listing found
—
Trip.com
260 reviews
3.3/5
14 in 30d
What guests are saying
0 positive2 negative0% positive overall
Booking.com★★★★★
“Breakfast was bland and the amenities were out of order.”
FacilitiesBreakfast