Novo Residences
Vacation Rental · Austin, USA
Score computed 8/20/2026 · 220 reviews across 4 platforms · weighted rating 79/100 · 100% data coverage
Online presence score
Priority: response rate is your weakest signal.
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Detailed property report
Generated for Novo Residences · 4 platforms · 220 reviews
Novo Residences scores 51/100 (Fair). Its strongest signal is rating quality (79), while response rate (2) holds it back most.
What's working well
3Signals that lend the property credibility — plus the services guests praise most.
Top strengths
2- Rating quality79
Guests rate you well across your live channels. Keep the standards up.
- Review volume73
A strong, trustworthy base of guest reviews to study.
Well-reviewed services
1- Location72
scored 72/100 from guest sub-scores — a real strength on this stay.
Where attention goes
12The signals and services holding the overall score back — fix these first.
Critical
9- Response rate2
Reviews are going unanswered, which reads as neglect.
- Online presence21
Your profile, website or directories look incomplete.
- Review velocity24
New reviews have slowed, which makes the listing look stale.
- Class & recognition24
Advertised class and delivered quality are out of step.
- Direct bookings25
Heavy OTA dependence is squeezing your margins.
- Sustainability35
Eco credentials are not surfaced — an easy credibility win.
- Accessibility38
Limited accessibility excludes a meaningful share of guests.
- Platform spread40
Your reputation rests on too few platforms — spread it around.
- Photos & media40
Photos and media are thin or dated.
To watch
2- Guest experience59
Parts of the stay experience are fraying relative to your class.
- Amenities & facilities60
Key amenities are silent or under-delivered on your listing.
Service gaps
1- Facilities48
scored 48/100 — this is a sticking point in guest reviews.